How to Cancel Gohighlevel? Complete Guide

Thinking about canceling your GoHighLevel account? Whether you’re exploring other options or simply looking to change your strategy, canceling doesn’t have to be complicated. So, in this tutorial based on the LeadsFlex, we will highlight all the necessary factors that you should take into consideration to avoid making a mistake during cancellation.

But hold on—before you decide to leave, are you sure you’ve explored all of GoHighLevel’s incredible features?

Don’t make a final decision just yet! Book a free consultation call with our experts to fully understand how GoHighLevel can transform your business. Plus, get an extended 30-day free trial to give the platform a fair chance!

Let’s dive in and show you how to cancel GoHighLevel account the right way.

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Why Would You Want to Cancel GoHighLevel?

Before going through the steps to canceling a contract, one needs to make some distinctions based on whom the cancellation is going to be done. Here are a few common reasons:

Pricing Issues: Perhaps pricing does not suit your pocket or you have discovered a better tool that works well with your username.

Feature Overload: GoHighLevel features lots of features, and you might be overwhelmed immediately if you lay your eyes on it.

Change in Business Strategy: Your business might not require all these functions of automation at this stage.

However, remember: It is so affordable, yet so powerful with its marketing automation, automation of CRM, and sales funnel. So before you make the final marking on this matter consider whether you have maximally exploited this.

Never miss: How to Buy GoHighLevel Step-by-Step Guide for Success

Step-by-Step Guide: How to Cancel GoHighLevel Account

Log Into Your GoHighLevel Account

The first step in the process is to sign in to your account. If you don’t know how to do that:

If you have not done so already, open your browser and navigate to the GoHighLevel homepage, click log in.
Login into your account by inputting your email and password.
Please click on the login button provided to get to the dashboard.

Pro Tip

Ensure you change you’re are making the changes from the owner’s account or administrator to reduce on permission part.

Navigate to Account Settings

Once you’ve logged in, follow these steps:

On the top panel of the page, locate the left-hand navigation menu and look for the Settings gear icon.
On the drop-down menu, select settings and you will be directed to the account setting page.
scroll down until you see Billing and click on it if you want to view the payment information.

Check Your Billing Details

GoHighLevel also ensures you are informed of any active charges when you decide to cancel the service. In this section, you will:

Check the plans presented with the current one and the renewal date.
Check your current affiliations and charges.
Be informed of any cancellation fees or any balance charges.

Pro Tip

The only thing which can be cautious is that if you are in the yearly plan then GoHighLevel may adjust the refund amount whether you are terminating the subscription midway.

Cancel Your Subscription

To proceed with the cancellation:

In the Billing section, there must be a Cancel Subscription button or a Cancel Account button.
Click this button to initiate the cancellation process.
There may be a button or request to type in your reason for canceling the subscription.

Pro Tip

It is important to save any records and data that you may require afterward because, once you cancel the account, you cannot access it after some time.

End of Cancellation and Feedback

Make sure to keep track of the messages, GoHighLevel may ask you to fill out a feedback form if you cancel or explain the reasons why. This is advantageous to them as it aids in enhancing the quality of their services. You will need to confirm:

Your intention to cancel.
Give feedback if you’d like to.
State any final billing terms and conditions, if any.

Once you are sure with all the information entered, your cancellation request will be completed.

Receive Confirmation Email

Canceling will make GoHighLevel send you a cancellation notification through your email address. The following email is a formal confirmation that your cancellation request has been seen through. The email will include:

Your cancellation details.
Any remaining billing information that was left untouched by the time the proxy took over was deleted from the records as well.
Mandatory dates such as the cutoff date for access to the material.

Keep Track of Your Bank Balance for the Final Charges

After cancellation, you may need to find out if there are any final charges out of your bank account. If you’re a yearly subscriber, it might take up to the next billing cycle before they drop your monthly charges to the lower rates.

Things to Do Before You Cancel GoHighLevel

Before you cancel your GoHighLevel account, consider the following steps:

Back up your data: To back up your contacts, messages, workflows, and any data that needs to be backed up, you need to export it in some way.
Consult Support: If you have any queries about your account please feel free to contact GoHighLevel support. It will be important to note that they can guide you through this process.
Consider Alternatives: If your reason for canceling is that GoHighLevel is overwhelming to you then maybe a free consultation call once in a while would be helpful. Our team is ready to explain how to work with the platform and get the most out of it.

Still unsure? Don’t cancel just yet! You can also get a free trial of GoHighLevel for thirty days without any obligation.

Bonus: Book a free consultation call with one of our experts today. We’ll walk you through the platform, help with setup, and show you all the powerful tools GoHighLevel has to offer.

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Common Issues When Cancelling GoHighLevel

Unsuccessful Cancellation: In case your subscription remains unchanged after following all these procedures, log out and perform the process again. In case of such complications, reach out to GoHighLevel support immediately.
Data Loss: In the case of cancellation, some of the data stored for sharing may not be accessed again. Remember always to back up, your contacts, your workflows, or any other information before leaving.
Refunds: GoHighLevel does not have a refund policy for monthly packages and the company only honors refunds for services according to their policies for terms of service. When choosing between these two, make sure you read their respective cancellation policies.

If you follow the following steps, canceling your GoHighLevel is easy to do. Ensure that you have made your backups and be ready for the last shocks of the so-called hidden fees. If this is the case, do not forget that you have other choices to consider: you can request a free consultation call and try the service for 30 days for free.

GoHighLevel is a feature-packed tool that, with good direction, one can leverage fully to help their business grow. GoHighLevel takes your marketing and sales strategies to a whole new level.

How to Cancel Gohighlevel? Complete Guide

Why Would You Want to Cancel GoHighLevel?