How to Change Automatic SMS Settings on GoHighLevel

How to Change Automatic SMS Settings on GoHighLevel: Simple Steps Guide

SMS broadcasting is an effective method of addressing leads and clients and getting them engaged instantly.

GoHighLevel (GHL) extends this feature further by enabling you to schedule and automate communication in additional ways such as in the form of SMS campaigns, reminders, and providing inquiries with replies. However, how can you access your settings and change them to update the automation of sending SMS?

So, this tutorial is going to guide you through the matter step by step and in very practical terms. No matter which part of your communication process is in need of enhancement be it the messages themselves or the related workflows — we have got you covered. 

Bonus: Don’t miss our free consultation call and get the most from GoHighLevel with an additional 30-day free trial!

Why Customize Your Automatic SMS Messages?

Customizing automatic SMS messages is essential to:

  • Make sure that your tone is consistent with your company’s identity.
  • Create a unique approach to all customers.
  • Increase the perceptibility and correspondency of the responses.
  • Be current and factual in your communications.

In this way, by choosing these media you can establish trust between you and your audience.

Steps on How to Change Automatic SMS Settings on GoHighLevel

Go to Your GoHighLevel Account and Sign In

  • Open the browser and visit the official GoHighLevel login page of your account.
  • Type your user name and password then click on Log In.
  • When you sign in to the app, you will get a dashboard with every tool opted for seen on the screen.

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Navigate to Automation Settings

  • To start the automation process, you have to left-click on the ‘Automation’ option that is listed in the left-hand menu.
  • Select the specific workflow or campaign that you really need to edit.
  • Automation settings show all the triggers, actions, and already-created workflows.

Pro Tip

Ensure the following of proper naming conventions when creating and storing workflows to avoid confusion.

Select the Trigger Linked to SMS Messages

  • In the flow of your process, find the Action responsible for the automatic SMS dispatching.
  • If you would like more information about the trigger just click on the Edit icon.
  • Check if settings are appropriate in terms of the trigger, whether by time or a particular event.

Add Attachments (Optional)

  • If you require to attach files that cannot fit the body of the text, click on the Attachment icon – a paperclip symbol.
  • To complete the request, upload the required document, image, or any other files to the site.
  • Check the attachment and make sure that it is related and sized within the supported format and size.

Preview and Send

  • Select the Preview button to check the emails you have written before they are sent out.
  • Typo check, correct custom variables, and tone must be professional.
  • Press the Send button to reply to the email.

Pro Tip

Make sure you can enable it to receive a notification when the email has been delivered.

Common Problems and How to Overcome Them

Emails Not Sending

  • Solution: This is possible while under settings SMTP & Email check your email settings. Make sure that your emails are correctly linked to your service put in use.

Incorrect Custom Variables

  • Solution: Check the preview of the email to confirm that all the aspects of the variables are okay.

Emails Going to Spam

  • Solution: Use SPF, DKIM, and DMARC to verify your domain under Admin > Settings > Domains.

Free Consultation + One Month Trial

Having difficulties with SMS automation? We’re here to help! To speak to a coach and receive advice on your business, make a call-to-consultation-calls-free. Also, you can grab an extra 30-day free trial of the GoHighLevel tool and explore all its opportunities for maximum automation.

GoHighLevel has default text message settings you can adjust in just a few minutes, which will improve customer relations. With this simple guide, you’re all set to improve your SMS campaigns and get higher response rates.

Do not let go of the chance to discover more about this solution in GoHighLevel by availing of the free consultation and, extra trial. It is high time that today you take the jump and transform the way you engage your audience!

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