Email Sending Is Blocked for This Account in GoHighLevel? Reasons + Quick Fix
Getting hit with the “email sending is blocked for this account” alert in GoHighLevel can instantly stall your entire funnel. No follow-ups. No nurture sequences. No campaigns moving forward.
And if you rely on automation, that single block can derail your workflow. But this is not the end of the road.
This guide will uncover the reasons behind the block, how to remove it step by step, and the simple tweaks you can make to keep it from happening again.
Key Takeaways
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Why Email Sending Gets Blocked in GoHighLevel
GoHighLevel has built-in safeguards to maintain its email server reputation. If something in your account raises a red flag, email delivery will stop automatically.
Here are the most common reasons your GoHighLevel account may be restricted:
High Bounce or Spam Complaint Rate
If too many of your emails bounce or get marked as spam, GoHighLevel detects it as a risk. A bounce rate above 2% or even a small wave of spam complaints can lead to a block.
Missing Compliance Essentials
Every email you send must legally include an unsubscribe link, your business address, and accurate sender details.
If your templates skip any of these, your emails could be flagged under spam laws like CAN-SPAM or GDPR. GoHighLevel’s system may respond by blocking future sends.
Sending from an Unverified Domain
If your domain lacks proper authentication (SPF, DKIM, DMARC), email providers may flag you as suspicious.
GoHighLevel uses this to decide whether to allow or stop sending. Without verification, your emails look like spam, even if they are not.
SMTP Reputation Issues
If you are using Mailgun, Amazon SES, or SendGrid, your sending reputation matters. If your SMTP account is already flagged or has a poor sender score, GoHighLevel will halt sending to prevent further damage.
Emailing Cold or Scraped Lists
Sending bulk emails to scraped or cold contacts is against GoHighLevel policy. If your account shows patterns like low open rates, high bounce rates or no engagement, it triggers an automatic block.
Sudden Spike in Volume
If you go from sending 50 emails a day to 5000 overnight without warming up, that is another red flag. GoHighLevel treats this as spam-like behavior.
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Read this: GoHighLevel for Personal Trainers: Complete Breakdown + Key Benefits
How to Fix Email Sending Block in GoHighLevel
When GoHighLevel stops your emails from going out, it can feel like everything comes to a standstill. Follow these steps to resolve it.
Check Your Email Performance Metrics
Log into your GoHighLevel dashboard. Go to Marketing, then Emails, and select Stats. Look closely at your bounce rate, spam reports, and unsubscribe numbers.
If any of these are unusually high, they may have triggered the block. Cleaning up your list or improving email engagement can quickly lower these rates.
Authenticate Your Domain
Make sure your domain has SPF and DKIM records added in your DNS settings. Then verify them inside GoHighLevel under the Domains tab.
Use a tool like Mail-Tester to double-check your setup. This builds trust with email providers and improves your sender reputation.
Reach Out to GoHighLevel Support
If your domain is verified and your stats are under control, open a support chat inside your account. Explain your situation.
Let them know your sending domain is authenticated and you are following opt-in practices. Be ready to share screenshots or relevant details to speed up the review process.
Review and Update Email Templates
Check your current campaigns and email templates. Make sure each one includes a clear unsubscribe link, your company’s physical address, and an accurate sender name.
Pro Tip
When you send identical content across different lists at once, inbox providers may treat it as spam. Slightly vary subject lines or content if you must send to more than one group.
How to Prevent Email Sending from Being Blocked Again
Once your account is restored, keeping it that way is crucial. GoHighLevel values responsible email practices, and so do other email providers like Gmail, Outlook, and Yahoo.
To stay on their good side, you need a consistent, smart approach to email sending.
Build Your Sending Volume Gradually
Email platforms watch for unnatural behavior. Jumping from a few emails to thousands overnight sends up warning signals. Start slow. Send small batches for the first few days.
Let your audience engage, then scale up as response rates stay healthy. This helps build a positive sender reputation and avoids sudden delivery issues.
Use Only Permission-Based Lists
Stick to contacts who willingly gave you their email address. Avoid third-party data, cold leads, or outdated contacts.
Each time someone marks your message as spam, it damages your trust score. Focus on engaged subscribers who know your brand and expect your messages.
Set a Sending Schedule
Sending too often can annoy your audience. Sending too little can make them forget you. Find a balance that comes up to the audience’s expectations.
Keep Your List Active and Updated
Even good email lists go stale. People switch jobs, abandon old inboxes, or simply lose interest.
Set regular re-engagement campaigns to filter out inactive users. Remove contacts that have not opened or clicked in 60 to 90 days.
Stick to One Sending Identity
Use a branded, verified domain for all your email campaigns. Avoid changing sender names or emails too often. Consistency improves recognition. It also lowers the chances of being flagged as suspicious.
Pro Tip
Always send a test email to yourself before launching a campaign. This lets you check for formatting errors, broken links, or spam trigger words that could hurt your deliverability.
Do not let blocked emails stop your growth. Click here to book your free strategy session. We will help you fix it and future-proof your system.
