How to Reply to Email in Gohighlevel? Complete Walkthrough
Are you interested in learning how to reply to Email in Gohighlevel? It’s very easy! Quick answer, click into Conversations, type, send and Done. Gohighlevel is an amazing app that can assist you with emails and many other things.
Emails are still one of the most efficient ways to reach out to customers and maintain consistent communications with prospects. But there’s more worth knowing an AI option that can auto-reply for you. But how can it be done and what are the features that can be included in your e-mail replies?
In this tutorial, you will learn all you need to know about replying to an email in GoHighLevel.
Schedule a consultation call with our GHL experts and get access to the platform you’ve never seen before!
Steps by Step Guide to Reply to Email in Gohighlevel
When it comes to responding to an email at a high level, it is very easy. Follow these steps:
That’s it! You have replied to an email with Gohighlevel.
Setting Up Reply-To and Forwarding Addresses
Beyond just replying to an email, GoHighLevel lets you control where responses actually go. This lives under Settings, then Email Services, then Reply & Forward Settings.
One thing worth knowing before you set any of this up, forwarding and BCC only work if you’re using Mailgun or LC Email. If you’re on a different SMTP provider, these options won’t function, worth checking before you spend time configuring something that won’t actually work for your setup.
Why Your Replies Don’t Show the Full Conversation?
When you click Reply in GoHighLevel, the old email doesn’t come along. Only your new message goes out.
Use Forward instead, and the full history does show up. Just not with Reply.
This is a real issue people have brought up too. Someone posted about it on HighLevel’s own feedback page, asking for replies to work the same way forwarding does. Still not fixed.
What this means for you:
Good to know beforehand, especially if your team relies on that history to stay on the same page.
Auto-Replying to Emails With Conversation AI
You can also choose to have GoHighLevel write emails for you, without manually typing them.
This is available in the sub-account dashboard under Conversation AI. You can also configure an automatic response and select a wait-time delay before the response is sent to stop it sounding robotic.
This is completely optional. Most people still handle email replies themselves, especially for anything that needs a personal touch. But if you’re dealing with a high volume of repetitive questions, this is worth knowing about, it can take some of that off your plate without much setup.
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Why Manage Emails In Gohighlevel?
GoHighLevel integrates the CRM, marketing, and communication modules all in a single platform which makes it the best solution. Replying to emails directly in GHL ensures:
If all client’s correspondences and documentation are within one location, then time can be saved, organization achieved, and client relationships can be improved further.
Conclusion
Looking to become more effective at your email marketing in GoHighLevel? Schedule a 15 min free call with our team and we will show you a few things that are suitable for your configuration. GoHighLevel can also be used for free for 30 days, so you can experience everything before making any payments.
Once it’s done correctly, it’s easy to answer emails here. It is advisable to send a test email first so that you can be sure it is really working before you use it for real client interactions. From there, your email should be set up to run a lot smoother.
FAQs
Why doesn’t it forward the attached files every time the person replies via email?
A: In the tab of the email services forward settings are missing the feature for forwarding of the attachments. Therefore if the contact responds to the emails with an attachment, we have to go into the HighLevel conversation view in order to notice it.
Why are the forwarding emails I have added disappear after I try to save them?
A: If the email addresses are invalid or they are the same as the dedicated domains of this sub-account, they cannot be used for forwarding.
So, take advantage of the free consultation and extended trial today to unlock GoHighLevel’s full potential. Whether you’re replying to emails or automating campaigns, GHL has everything you need to succeed!
