How to Remove Disconnected Numbers from GoHighLevel: A Step-by-Step Tutorial

Clean and updated contact lists play an extremely important role as the digital marketing environment evolves incredibly quickly. If references in your GoHighLevel account are random or not up-to-date, it may negatively impact your marketing campaigns and engagement rates. But don’t worry—this guide will help you learn how to find and delete disconnected numbers on GoHighLevel in several steps.

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Why You Should Disconnect Numbers That You No Longer Need

They have the effect of wasting resources and overlaying your sales and marketing data. Here’s why cleaning them up matters:

Saves Costs: Saves on the cost of an SMS and calls to an unreachable number.
Improves Campaign Effectiveness: Focuses only on active contact so that there is a good ROI.
Accurate Reporting: Analytics are more accurate when the lists are clean.

Ready to dive in?

Let’s optimize your GoHighLevel contact lists!

Never miss: Gohighlevel Login Details

Log in to GoHighLevel

Visit the official login page: GoHighLevel Login.
To enter your GoHighLevel account, please fill in your login and password in the required fields.
Navigate to your dashboard.

Pro Tip

If you encounter obstacles while trying to log in to your account, you should check your internet connection or change the password.

Access the Contacts Section

On the software’s main page, select the Contact tab in the toolbar at the top of the screen.
Choose the particular sub-account or project that you want to operate.

Search in Disconnected Numbers

Now apply the filters to search for list equity numbers which are either inactive or unreachable.

Select “Filter Contacts” and then set the status to “Inactive” or “Not Reaching.”
However, you may focus on numbers highlighted or marked in your campaign as unreachable.

To verify disconnected numbers manually:

Click on the recent campaign reports.
First, search for missed calls or unread messages.

Export and Analyze Contacts

To download the contact you have entered, go to export CSV.
Take the file and open it in any spreadsheet tool you have (this is Excel).
Group the data to filter all the contacts tagged as disconnected or not deliverable.

Remove Disconnected Numbers

Return to GoHighLevel’s Contacts section.
Select all flagged contacts.

Click on the check mark box next to each number.
To perform a batch action, select “Select All.”

To delete these contacts, simply click the “Delete” or “Archive” button located on the right of the field.

Archived contacts will not be permanently deleted but will not be displayed in inactive lists.

Use Automation to Avoid Manual Cleaning

Set up an automation workflow to identify and mark disconnected numbers automatically.
Go to the “Automations” tab in GoHighLevel.
Create a trigger for undelivered messages or failed calls.
Add an action to tag such numbers as “Disconnected.”

Avoid more disconnected numbers.

Verify new numbers during entry with an example like the number verification service.
Clean your lists as often as possible with the steps provided above in mind.

Troubleshooting Common Issues

GoHighLevel Can’t Log In: Check that you entered your username/password correctly. Reset passwords if needed.
Disconnected Numbers Persist: Return to settings to check the triggers that are being set to automate. If the calculations seem off, don’t hesitate to employ other tools to check those figures.
Bulk Actions Not Working: To avoid future problems with the site, try clearing your browser cache or using a different web browser.

Benefits of a Clean Contact List

Here’s what you gain from maintaining a clean contact list:

Higher Campaign ROI: Focuses resources on reachable contacts only.
Better Customer Engagement: Communicate effectively with active users.
Efficient Resource Use: Reduces unnecessary costs.
Improved Reputation: Fewer bounced messages make your marketing efforts more credible.

Managing disconnected numbers effectively in GoHighLevel can significantly improve your marketing campaigns and customer relationships. By following these steps, you’ll maintain clean contact lists, save resources, and achieve better results.

Don’t forget to try our free 30-day trial of GoHighLevel! Sign up today and get a free consultation to make the most out of your CRM and automation systems. Your success starts with clean and actionable data!

This guide helps you easily clean up your contact lists while leveraging GoHighLevel’s best features. Let us know if you’d like additional tips or help with advanced automation!

How to Remove Disconnected Numbers from GoHighLevel: A Step-by-Step Tutorial